Please arrive 10-15 minutes prior to your appointment. This will give you time to fill out any necessary forms, and ensure we start your appointment at the correct time.
Unfortunately, arriving late will result in cutting into the allotted time for your service, resulting in a non guarantee of a full set of lashes.
We ask that you come to your appointment free of any eye makeup. If this is not possible we will require you to remove it prior to starting your appointment!
Please refrain from using any oil based products 24 hours prior to your appointment. If you wear eye contacts be sure to bring your case and solution, as you may want to remove them for the process. This is not mandatory, but more for your comfort.
For all services we require a 4hr cancellation notice. For all cancellations within 4 hours there will be a 50% charge of the appointment. If you cannot make your appointment and fail to notify us, 100% of the appointment will be charged.
Unfortunately, because our goal is to ensure high quality lashes, we do not work on lashes done elsewhere. This assures you are receiving only the best in the products used during the service. We will, however, be happy to remove your current lashes for you and start fresh! We apologize for any inconvenience.